Terms and Conditions

1. About us

This website is operated by AL Medical Aesthetics & Wellness Ltd, a private limited company registered in England and Wales under company number 11783098.

Registered office: 68 Albany Road, Bramhall, Stockport, SK7 1NE
Email: info@almedicalwellness.co.uk

2. Using this website

By using this website, you agree to these terms. If you do not agree, please stop using the site. You must use the website lawfully and must not attempt to damage it, interfere with its security, gain unauthorised access or use its content to mislead another person.

3. General information, not individual medical advice

Website content is provided for general information and education. It is not a diagnosis, prescription, treatment plan or substitute for an individual assessment by an appropriately qualified health professional.

Browsing the site or sending a general enquiry does not create a practitioner-patient relationship. That relationship begins only through the clinic's appropriate registration, consultation and consent processes.

4. Emergencies and urgent concerns

Do not use this website, the enquiry form, social media or email for an emergency. Call 999 for a life-threatening emergency. For urgent medical advice in the UK, use NHS 111 or contact an appropriate healthcare provider.

5. Consultations, suitability and results

Information about a treatment does not mean that it is suitable for you. Eligibility, risks, expected benefits, alternatives and aftercare are assessed individually during consultation. Some services require medical history, prescribing, tests, cooling-off periods or additional consent before treatment can proceed.

Outcomes vary between individuals. Images, testimonials and descriptions are illustrative and do not guarantee a particular result.

6. Bookings and third-party services

Online booking links may take you to Pabau or another service operated by a third party. Their availability, account, payment, cancellation and privacy terms may apply in addition to the clinic's own booking and treatment terms. A booking request is not accepted until it has been confirmed through the applicable booking process.

These website terms do not replace clinical consent forms, treatment-specific information, cancellation terms or any agreement provided during booking or consultation.

7. Accuracy and availability

We take reasonable care to keep website information accurate and current, but services, practitioners, availability, prices and treatment information may change. Please confirm information that is important to your decision directly with the clinic.

We may update, suspend or withdraw any part of the website without notice. We do not guarantee that the website will always be available or free from errors, viruses or other harmful material.

8. Intellectual property

Unless otherwise stated, the website and its text, design, branding, images and other content belong to AL Medical Aesthetics & Wellness Ltd or are used with permission. You may view or print content for personal, non-commercial use. You must not reproduce, modify, publish, sell or exploit it without prior written permission or another lawful basis.

9. External links

Links to external websites are provided for convenience. We do not control their content, availability or privacy practices and are not responsible for them. A link does not necessarily mean that we endorse every statement, service or product on the external site.

10. Our responsibility

Nothing in these terms excludes or limits liability where it would be unlawful to do so, including liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation. Nothing affects rights that cannot be excluded under consumer law.

Subject to those protections, we are not responsible for loss caused by reliance on general website information instead of obtaining an individual professional assessment, or for loss caused by events outside our reasonable control.

11. Privacy and cookies

Our Privacy Policy explains how we handle personal information and use cookies or similar technologies. Third-party services may also apply their own privacy terms when you follow a link or choose to load their content.

12. Changes to these terms

We may update these terms when the website, services or law changes. The current version and its last-updated date will appear on this page. Continued use after an update means the revised terms apply from that point.

13. Governing law

These terms are governed by the law of England and Wales. The courts of England and Wales will have jurisdiction, except where applicable consumer law gives you the right to bring proceedings elsewhere in the United Kingdom.

14. Contact

Questions about these terms can be sent to info@almedicalwellness.co.uk.